Privacy Policy

Last Updated: May 2026

1. Introduction

InduxCRM ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, company information, and other details you voluntarily provide when registering or using our services.
• Account Information: Login credentials, profile information, and preferences.
• Usage Information: Pages visited, features used, time spent on the platform, and other analytics data.
• Device Information: Browser type, IP address, operating system, and device identifiers.
• Business Data: Customer records, sales data, and other business information you store within InduxCRM.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Generate invoices and conduct billing operations
• Send administrative information and updates
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent fraud and security issues
• Comply with legal and regulatory requirements

4. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist us in operating our website and providing services.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.
• Legal Requirements: When required by law or to protect our legal rights and safety.
• With Your Consent: We may share information with your explicit permission.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

6. Data Retention and Deletion

We take the privacy and management of your data seriously and have established the following policies for data retention and deletion:

• General Retention: We will retain your personal and business information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. We store this information for a period of time that is consistent with our business purposes.
• Google User Data Retention: For data accessed via Google APIs (such as Google Calendar events), we retain such data only for as long as your Google account is connected to InduxCRM to provide the requested synchronization features. We do not retain Google user data longer than necessary to provide these services.
• Google User Data Deletion: If you disconnect your Google Calendar integration within the CRM, revoke our app's access via your Google Account settings, or delete your InduxCRM account, all associated Google user data is automatically and permanently deleted from our active servers. You can also manually request deletion of your Google data at any time.
• User Request for Deletion: You may request for your data to be deleted at any time. To exercise this right, please contact us at induxcrm@gmail.com. We will process and confirm the deletion of your data within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, this may impact your ability to use certain features of our platform.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

• Email: induxcrm@gmail.com
• Address: S. No. 05, Geeta Paradise, Opp. Zensar, Kharadi, Pune, Maharashtra, India

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date above.